Data Entry & Computer Operator - Job Code: CIK-2264
Experience: 0 to 1 years.
The data entry operator will be responsible for entering a minimum of 100 purchase
orders on a daily basis. The ideal candidate will have one plus years of data entry
experience, preferrably using 10 key by touch, have 10,000 key strokes per hour.
Qualified applicants must have the following skills and experience:
Previous data entry work (1 year preferred)
Ability to type 50+ WPM with high accuracy
Familiarity with Microsoft Office products including Word and Excel
Ability to work in a fast paced environment while maintaining organizational skills.
Will be supporting the collections, legal and budget department. Must have strong
Word and Excel skills along with 1 years in the banking industry.
24x365 operational support of our product development and systems integration teams,
our lottery operations and customers, monitor GTECH?s enterprise infrastructure
and escalate issues as required.
PRINCIPLE DUTIES AND RESPONSIBILITIES
Assist in the daily operation of computer systems.
Carry out all tasks on the daily checklist under supervision.
Generate reports required. Assist in verifying the validity and clarity of computer
reports and other output before releasing it from Computer Operations.
Report all hardware problems to Senior Computer Operator or Computer Operations
Take appropriate follow-up action on all customer queries under supervision.
Report incidents to more senior personnel as appropriate.
Assist in the recovery activities necessary to restore normal operations.
Follow the correct escalation procedures within Computer Operations and other Departments
who are inter-dependent.
Ensure that supplies do not fall below minimum requirements.
Maintain disk, tape and cartridge library to standards.
Provide Software Hotline coverage
Complexity: Functions Responsible for or Influenced
Low basic operation of many operating systems and applications
Extent decisions governed by procedures or referred up
High majority of actions dictated by policy / procedure or must be escalated to
senior computer operator or management for resolution
Standard requirements for research and analysis
Occasional 1st tier troubleshooting of problems, initial diagnosis if capable
Opportunity and consequence of typical errors (supervision)
Frequency and complexity of internal business contacts
Frequent with low / moderate complexity contact 24x7 with most software engineers
and managers as well as Enterprise Systems staff
Physical (% time: travel, operating machinery, environmental etc.)
Minimal physical requirements low travel, work in environmentally controlled computer
Two year technical college degree or comparable experience